Interruptions : Literature
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{The foundational sources of information about the topic of interruptions in HCI are: McFarlane, Latorella (2002) and McFarlane (2002).}

Adamczyk P. D., Bailey B. P. (2004) If not now, when?: The effects of interruption at different moments within task execution, in: Human Factors in Computing Systems: Proceedings of CHI'04, New York: ACM Press, 271-278 [PDF 536KB]

Adamczyk P. D., Iqbal S. T., Bailey B. P. (2005) A method, system, and tools for intelligent interruption management, in: Proceedings of the 4th International Workshop on Task Models and Diagrams (TAMODIA'05), New York: ACM Press, 123-126 [PDF 1.38MB]

Adams A., Blandford A., Budd D., Bailey N. (2005) Organizational communication and awareness: A novel solution for health informatics, Health Informatics Journal, 11 (3), 163-178 [PDF 310KB]

Adams M. J., Pew R. W. (1990) Situational awareness in the commercial aircraft cockpit: A cognitive perspective, in: Proceedings of the IEEE/AIAA/NASA 9th Digital Avionics Systems Conference (9th DASC), 519-524 [PDF 596KB]

Agre P. E. (2001) Welcome to the always-on world, IEEE Spectrum, 38 (1), 10-13 [PDF 80KB]

Altmann E. M., Gray W. D. (1998) Pervasive episodic memory: Evidence from a control-of-attention paradigm, in: M. A. Gernsbacher, S. J. Derry (Eds.) Proceedings of the 20th Annual Conference of the Cognitive Science Society (CogSci 1998), Hillsdale: Lawrence Erlbaum Associates, 42-47 [PDF 44KB]

Altmann E. M., Gray W. D. (2000) Managing attention by preparing to forget, in: Proceedings of the IEA 2000/HFES 2000 Congress, Santa Monica: Human Factors and Ergonomics Society, 152-155 [PDF 315KB] [PDF 24KB]

Altmann E. M., Trafton J. G. (2002) Memory for goals: An activation-based model, Cognitive Science, 26, 39-83 [PDF 401KB]

Altmann E. M., Trafton J. G. (2004) Task interruption: Resumption lag and the role of cues, in: K. Forbus, D. Gentner, T. Regier (Eds.) Proceedings of the 26th Annual Conference of the Cognitive Science Society (CogSci 2004), Mahwah: Lawrence Erlbaum Associates, 43-48 [PDF 393KB]

Altmann E. M., Trafton J. G. (2007) Timecourse of recovery from task interruption: Data and a model, Psychonomic Bullletin & Review, 14 (6), 1079-1084 [PDF 133KB]

Altosaar M., Vertegaal R., Sohn C., Cheng D. (2006) AuraOrb: Social notification appliance, in:CHI '06 Extended Abstracts on Human Factors in Computing Systems, New York: ACM Press, 381-386 [PDF 2.05MB]

Ammons S. K., Markham W. T. (2004) Working at home: Experiences of skilled white collar workers, Sociological Spectrum, 24 (2), 191-238 [PDF 204KB]

Andrews A. E., Ratwani R. M., Trafton J. G. (2009) The effect of alert type to an interruption on primary task resumption, in: Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting (HFES’09), Santa Monica: Human Factors and Ergonomics Society, ??? [PDF 298KB]

Andrews P. (2004) Vying for your attention: Interruption management, Executive Technology Report, 7, 1-8 [PDF 52KB]

Anhalt J., Smailagic A., Siewiorek D. P., Gemperle F., Salber D., Weber S., Beck J., Jennings J. (2001) Toward context-aware computing: Experiences and lessons, IEEE Intelligent Systems, 16 (3), 38-46 [PDF 378KB]

Appelbaum S. H., Marchionni A., Fernandez A. (2008) The multi-tasking paradox: Perceptions, problems and strategies, Management Decision, 46 (9), 1313-1325 [PDF 93KB]

Arroyo E., Selker T. (2003) Arbitrating multimodal outputs: Using ambient displays as interruptions, in: J. Jacko, C. Stephanidis (Eds.) Human-Computer Interaction: Theory and Practice (Part II) - Proceedings of HCI International 2003, Vol. 2, Mahwah: Lawrence Erlbaum Associates, 591-595 [PDF 176KB]

Arroyo E., Selker T. (2003) Self-adaptive multimodal-interruption interfaces, in: Proceedings of the 2003 International Conference on Intelligent User Interfaces (IUI'03). New York: ACM Press, 6-11 [PDF 292KB]

Arroyo E., Selker T., Stouffs A. (2002) Interruptions as multimodal outputs: Which are the less disruptive? In: Proceedings of 4th IEEE International Conference on Multimodal Interfaces (ICMI'02), Los Alamitos: IEEE Computer Society, 479-483 [PDF 2.92MB]

Arroyo E., Selker T. (2011) Attention and intention goals can mediate disruption in human-computer interaction, in: Campos P., Graham N., Jorge J., Nunes N., Palanque P., Winckler M. (Eds.) Human-Computer Interaction – INTERACT 2011, 13th IFIP TC 13 International Conference (Lisbon, Portugal, September 5-9, 2011): Proceedings, Part II, Heidelberg: Springer, 454-470 [PDF 354KB]

Ash J. S., Berg M., Coiera E. (2004) Some unintended consequences of information technology in health care: The nature of patient care information system-related errors, Journal of the American Medical Informatics Association, 11 (2), 104-112 [PDF 100KB]

Ashbrook D., Starner T. (2002) Learning significant locations and predicting user movement with GPS, in: Proceedings of the 6th International Symposium on Wearable Computers (ISWC'02), Los Alamitos: IEEE Computer Society, 101-108 [PDF 262KB]

Auerbach M. A. (2002) The Dynamic Cycle of External Task Interruptions: An ESM Study of Multiple Role Management, PhD Dissertation, State University of New York at Albany [PDF 4.95MB]

Avrahami D., Fussell S. R., Hudson S. E. (2008) IM waiting: Timing and responsiveness in semi-synchronous communication, in: Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work (CSCW’08), New York: ACM, 285-294 [PDF 482KB]

Avrahami D., Hudson S. E. (2004) QnA: Augmenting an instant messaging client to balance user responsiveness and performance, in: Proceedings of ACM Conference on Computer Supported Cooperative Work (CSCW'04), New York: ACM Press, 515-518 [PDF 135KB]

Avrahami D., Hudson S. E. (2006) Responsiveness in instant messaging: predictive models supporting inter-personal communication, in: R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, G. Olson (Eds.) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'06), New York: ACM Press, 731-740 [PDF 585KB]

Avrahami D., Gergle D., Hudson S. E., Kiesler S. (2007) Improving the match between callers and receivers: A study on the effect of contextual information on cell phone interruptions, Behaviour & Information Technology, 26 (3), 247-259 [PDF 718KB]

Baethge A., Rigotti T. (2013) Interruptions to workflow: Their relationship with irritation and satisfaction with performance, and the mediating roles of time pressure and mental demands, Work & Stress, ???, 1-21 [PDF 177KB]

Bailey B. P., Adamczyk P. D., Chang T. Y., Chilson N. A. (2006) A framework for specifying and monitoring user tasks, Computers in Human Behavior, 22 (4), 709-732 [PDF 375KB]

Bailey B. P., Busbey C. W., Iqbal S. T. (2007) TAPRAV: An interactive analysis tool for exploring workload aligned to models of task execution, Interacting with Computers, 19 (3), 314-329 [PDF 2.23MB]

Bailey B. P., Iqbal S. T. (2008) Understanding changes in mental workload during execution of goal-directed tasks and its application for interruption management, ACM Transactions on Computer-Human Interaction, 14 (4), 1-28 [PDF 4.01MB]

Bailey B. P., Konstan J. A., Carlis J. V. (2000) Adjusting windows: Balancing information awareness with intrusion, in: Proceedings of the 6th Conference on Human Factors and the Web (HFWeb 2000) [PDF 65KB]

Bailey B. P., Konstan J. A., Carlis J. V. (2000) Measuring the effects of interruptions on task performance in the user interface, in: IEEE International Conference on Systems, Man, and Cybernetics 2000: Cybernetics Evolving to Systems, Humans, Organizations, and Their Complex Interactions, Vol. 2, Piscataway: Institute of Electrical and Electronics Engineers, 757-762 [PDF 76KB]

Bailey B. P., Konstan J. A., Carlis J. V. (2001) The effects of interruptions on task performance, annoyance, and anxiety in the user interface, in: M. Hirose (Ed.) Human-Computer Interaction - INTERACT 2001 Conference Proceedings. Amsterdam: IOS Press, 593-601 [PDF 644KB]

Bailey B. P., Konstan J. A. (2006) On the need for attention-aware systems: Measuring effects of interruption on task performance, error rate, and affective state, Computers in Human Behavior, 22 (4), 685-708 [PDF 417KB]

Ballas J. A., Heitmeyer C. L., Pérez M. A. (1992) Evaluating two aspects of direct manipulation in advanced cockpits, in: P. Bauersfeld, J. Bennett, G. Lynch (Eds.) Proceedings of CHI'92 Conference on Human Factors in Computing Systems, New York: ACM Press, 127-134 [PDF 1.00MB]

Ballermann M. A., Shaw N. T., Mayes D. C., Gibney R. T. N., Westbrook J. (2011) Validation of the Work Observation Method By Activity Timing (WOMBAT) method of conducting time-motion observations in critical care settings: An observational study, BMC Medical Informatics and Decision Making, 11 (1), 1-12 [PDF 332KB]

Banbury S., Fricker L., Tremblay S., Emery L. (2003) Using auditory streaming to reduce disruption to serial memory by extraneous auditory warnings, Journal of Experimental Psychology: Applied, 9 (1), 12-22 [PDF 1.77MB]

Bangerter A., Chevalley E., Derouwaux S. (2010) Managing third-party interruptions in conversations: Effects of duration and conversational role, Journal of Language and Social Psychology, 29 (2), 235-244 [PDF 183KB]

Bannon L., Cypher A., Greenspan S., Monty M. L. (1983) Evaluation and analysis of users' activity organization, in: A. Janda (Ed.) Proceedings of ACM CHI'83 Conference on Human Factors in Computing Systems, New York: ACM Press, 54-57 [PDF 350KB]

Bardram J., Bunde-Pedersen J., Soegaard M. (2006) Support for activity-based computing in a personal computing operating system, in: R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, G. Olson (Eds.) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'06), New York: ACM Press, 211-220 [PDF 3.80MB]

Bardram J. E., Hansen T. R. (2004) The AWARE architecture: Supporting context-mediated social awareness in mobile cooperation, in: Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW'04), New York: ACM Press, 192-201 [PDF 282KB]

Barrett R., Maglio P. P., Kandogan E., Bailey J. (2004) Usable autonomic computing systems: The administrator's perspective, in: Proceedings of International Conference on Autonomic Computing (ICAC 2004), Los Alamitos: IEEE Computer Society, 18-25 [PDF 1.28MB]

Bartram L., Ware C., Calvert T. (2001) Moving icons, detection and distraction, in: M. Hirose (Ed.), Human-Computer Interaction - INTERACT 2001 Conference Proceedings. Amsterdam: IOS Press, ??? [PDF 681KB]

Bartram L., Ware C., Calvert T. (2003) Moticons: Detection, distraction and task, International Journal of Human-Computer Studies, 58 (5), 515-545 [PDF 832KB] [PDF 1.47MB Color ]

Basoglu K. A., Fuller M. A., Sweeney J. T. (2009) Investigating the effects of computer mediated interruptions: An analysis of task characteristics and interruption frequency on financial performance, International Journal of Accounting Information Systems, 10 (4), 177-189 [PDF 232KB]

Becker F., Sims W. (2001) Offices That Work: Balancing Communication, Flexibility and Cost, New York: Cornell University International Workplace Studies Program [PDF 3.66MB]

Beeftink F., Eerde W. van, Rutte C. G. (2008) The effect of interruptions and breaks on insight and impasses: Do you need a break right now?, Creativity Research Journal, 20 (4), 358-364 [PDF 121KB]

Begole J. "B.", Matsakis N. E., Tang J. C. (2004) Lilsys: Sensing unavailability, in: Proceedings of ACM Conference on Computer Supported Cooperative Work (CSCW'04), New York: ACM Press, 511-514 [PDF 3.63MB]

Belcher J., Aidrus R., Congleton B., Hall D., Hussain S., Jablonski M., Klunk T., McCrickard D. S. (2005) NotiFly: Enhancing design through claims-based personas and knowledge reuse, in: Proceedings of the 43rd ACM Southeast Regional Conference (ACM-SE'05), New York: ACM Press, 2/359-2/364 [PDF 240KB]

Bentley K., Yoong P. (2000) Knowledge work and telework: An exploratory study, Internet Research, 10 (4), 346-356 [PDF 130KB]

Berg P. T. van den, Roe R. A., Zijlstra F. R. H., Krediet I. (1996) Temperamental factors in the execution of interrupted editing tasks, European Journal of Personality, 10(1), 233-248 [PDF 742KB] [PDF 1.01MB]

Bergen A. van (1968) Task Interruption, Amsterdam: North-Holland

Berke D. L. (2003) Coming home again: The challenges and rewards of home-based self-employment, Journal of Family Issues, 24 (4), 513-546 [PDF 130KB]

Bernstein A., Vorburger P., Egger P. (2007) A scenario-based approach for direct interruptability prediction on wearable devices, International Journal of Pervasive Computing and Communications, 3 (4), 426-438 [PDF 262KB]

Bessière K., Newhagen J. E., Robinson J. P., Shneiderman B. (2006) A model for computer frustration: The role of instrumental and dispositional factors on incident, session, and post-session frustration and mood, Computers in Human Behavior, 22 (6), 941-961 [PDF 338KB]

Beyea S. C. (2007) Distractions, interruptions, and patient safety, AORN Journal, 86 (1), 109-110+112 [PDF 126KB]

Beyea S. C. (2007) Distractions and interruptions in the OR: Evidence for practice, AORN Journal, 86 (3), 465-467 [PDF 136KB]

Bhatia S., McCrickard S. (2006) Listening to your inner voices: Investigating means for voice notifications, in: R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, G. Olson (Eds.) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'06), New York: ACM Press, 1173-1176 [PDF 451KB]

Bickmore T., Mauer D., Crespo F., Brown T. (2007) Persuasion, task interruption and health regimen adherence, in: A. LaMarca, M. Langheinrich, K. N. Truong (Eds.) Pervasive Computing: Proceedings of 5th International Conference (PERVASIVE 2007) (Lecture Notes in Computer Science, Vol. 4480), Berlin: Springer, 1-11 [PDF 7.52MB]

Bickmore T., Mauer D., Crespo F., Brown T. (2008) Negotiating task interruptions with virtual agents for health behavior change, in: L. Padgham, D. C. Parkes, J. Müller, S. Parsons (Eds.) Proceedings of the 7th International Joint Conference on Autonomous Agents and Multiagent Systems (AAMAS’08), Vol. 3, Richland: International Foundation for Autonomous Agents and Multiagent Systems, 1241-1244 [PDF 302KB]

Birnholtz J., Mak C., Greenberg S., Baecker R. (2008) Attention by proxy? Issues in audience awareness for webcasts to distributed groups, in: Proceeding of the Twenty-Sixth Annual SIGCHI Conference on Human Factors in Computing Systems, CHI'08, New York: ACM, 103-106 [PDF 216KB]

Boardman R. (2006) No IM please, We're testing, in: CHI '06 Extended Abstracts on Human Factors in Computing Systems, New York: ACM Press, 81-86 [PDF 302KB]

Boehm-Davis D. A., Holt R. W., Diez M., Hansberger J. T. (2002) Developing and validating cockpit interventions based on cognitive modeling, in: W. Gray, C. Schunn (Eds.) Proceedings of the 24th Annual Meeting of the Cognitive Science Society (CogSci 2002), 27 [PDF 18KB]

Boltz M. (1992) Temporal accent structure and the remembering of filmed narratives, Journal of Experimental Psychology: Human Perception and Performance, 18 (1), 90-105 [PDF 1.83MB]

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Bonnardel N., Piolat A. (2003) Design activities: How to analyze cognitive effort associated to cognitive treatments?, International Journal of Cognitive Technology, 8 (1), 6-15 [PDF 226KB]

Booker J. E., Chewar C. M., McCrickard D. S. (2004) Usability testing of notification interfaces: Are we focused on the best metrics?, in: Proceedings of the 42nd ACM Southeast Regional Conference (ACM-SE'04), New York: ACM Press, 128-133 [PDF 488KB]

Botvinick M. M., Bylsma L. M. (2005) Distraction and action slips in an everyday task: Evidence for a dynamic representation of task context, Psychonomic Bulletin and Review, 12 (6), 1011-1017 [PDF 165KB]

Brajnik G., Gabrielli S. (2010) A review of online advertising effects on the user experience, International Journal of Human-Computer Interaction, 26 (10), 971-997 [PDF 262KB]

Breazeal C. (2002) Regulation and entrainment in human-robot interaction, International Journal of Robotics Research, 21 (10-11), 883-902 [PDF 902KB]

Brixey J. J., Robinson D. J., Johnson C. W., Johnson T. R., Turley J. P., Patel V. L., Zhang J. (2007) Towards a hybrid method to categorize interruptions and activities in healthcare, International Journal of Medical Informatics, 76 (11-12), 812-820 [PDF 581KB]

Brixey J. J., Robinson D. J., Johnson C. W., Johnson T. R., Turley J. P., Zhang J. (2007) A concept analysis of the phenomenon interruption, Advances in Nursing Science, 30 (1), E26-E42 {Removed}

Brixey J. J., Robinson D. J., Tang Z., Johnson T. R., Zhang J., Turley J. P. (2005) Interruptions in workflow for RNs in a level one trauma center, in: AMIA 2005 Annual Symposium Proceedings, Bethesda: American Medical Informatics Association, 86-90 [PDF 109KB]

Brixey J. J., Tang Z., Robinson D. J., Johnson C. W., Johnson T. R., Turley J. P., Patel V. L., Zhang J. (2008) Interruptions in a level one trauma center: A case study, International Journal of Medical Informatics, 77 (4), 235-241 [PDF 565KB]

Brixey J. J., Walji M., Zhang J., Johnson T. R., Turley J. P. (2004) Proposing a taxonomy and model of interruption, in: K. Kurokawa, I. Nakajima, Y. Ishibashi (Eds.) Proceedings of 6th International Workshop on Enterprise Networking and Computing in Healthcare Industry (Healthcom 2004), 184-188 [PDF 395KB]

Brown J. F. (1929) The methods of Kurt Lewin in the psychology of action and affection, Psychological Review, 36 (3), 200-221 [PDF 1.03MB]

Brownell J., Newman A. (2009) Hospitality managers and communication technologies: Challenges and solutions, Cornell Hospitality Report, 9 (18), 6-19 [PDF 1.86MB]

Brudzinski M. E., Ratwani R. M., Trafton J. G. (2007) Goal and spatial memory following interruption, in: R. L. Lewis, T. A. Polk, J. E. Laird (Eds.) Proceedings of the 8th International Conference on Cognitive Modeling (ICCM 2007), 139-144 [PDF 107KB]

Bull S., Cui Y., Robig H., Sharples M. (2005) Adapting to different needs in different locations: Handheld computers in university education, in: Proceedings of the 2005 IEEE International Workshop on Wireless and Mobile Technologies in Education (WMTE'05), Los Alamitos: IEEE Computer Society, 48-52 [PDF 283KB]

Burgess A., Jackson T. W., Edwards J. (2005) Optimising the email communication environment, in: Managing Modern Organizations with Information Technology: IRMA 2005 Proceedings, Hershey: IGP, ??? [PDF 111KB]

Burmistrov I., Leonova A. (1996) Effects of interruptions on the computerised clerical task performance, in: J. Gornostaev, S. Overmyer (Eds.) Human-Computer Interaction: Human Aspects of Business Computing. Proceedings of EWHCI'96. Moscow: ICSTI, 21-29 [DOC 1.04MB] [PDF 451KB]

Burmistrov I., Leonova A. (1997) Interruptions in the computer aided office work: Implications to user interface design, in: P. Seppälä, T. Luopajärvi, C.-H. Nygård, M. Mattila (Eds.) From Experience to Innovation: Proceedings of the 13th Triennial Congress of the International Ergonomics Association, Vol. 5, Helsinki: Finnish Institute of Occupational Health, 77-79 [DOC 22KB] [PDF 100KB]

Burmistrov I., Leonova A. (2003) Do interrupted users work faster or slower? The micro-analysis of computerized text editing task, in: J. Jacko, C. Stephanidis (Eds.) Human-Computer Interaction: Theory and Practice (Part I) - Proceedings of HCI International 2003, Vol. 1, Mahwah: Lawrence Erlbaum Associates, 621-625 [DOC 59KB] [PDF 172KB]

Burmistrov I. (2009) Mobile air ticket booking. in: N. Norros, H. Koskinen, L. Salo, P. Savioja (Eds.) ECCE 2009 – European Conference on Cognitive Ergonomics: Designing beyond the Product – Understanding Activity and User Experience in Ubiquitous Environments, Espoo: VTT, 115-118 [PDF 294KB]

Butterfield E. C. (1964) The interruption of tasks: Methodological, factual, and theoretical issues, Psychological Bulletin, 62 (5), 309-322 [PDF 1.02MB]

Cades D. M., Trafton J. G., Boehm-Davis D. A. (2006) Mitigating disruptions: Can resuming an interrupted task be trained?, in: Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting (HFES’06), Santa Monica: Human Factors and Ergonomics Society, 368-371 [PDF 232KB]

Cades D. M., Trafton J. G., Boehm-Davis D. A., Monk C. A. (2007) Does the difficulty of an interruption affect our ability to resume?, in: Proceedings of the Human Factors and Ergonomics Society 51th Annual Meeting (HFES’07), Santa Monica: Human Factors and Ergonomics Society, 234-238 [PDF 80KB]

Cadiz J. J., Venolia G. D., Jancke G., Gupta A. (2001) Sideshow: Providing Peripheral Awareness of Important Information, Microsoft Research Technical Report MSR-TR-2001-83 [DOC 678KB] [PDF 406KB]

Cadiz J. J., Venolia G. D., Jancke G., Gupta A. (2002) Designing and deploying an information awareness interface, in: Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW'02), New York: ACM Press, 314-323 (Also published as Microsoft Research Technical Report MSR-TR-2002-87) [DOC 1.95MB] [PDF 1.45MB] [PDF 686KB]

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Chewar C. M. (2005) User-Centered Critical Parameters for Design Specification, Evaluation, and Reuse: Modeling Goals and Effects of Notification Systems, PhD Dissertation, Virginia Polytechnic Institute and State University, Department of Computer Science [PDF 10.02MB]

Chong J., Siino R. (2006) Interruptions on software teams: A comparison of paired and solo programmers, in: Proceedings of the 2006 20th Anniversary Conference on Computer Supported Cooperative Work (CSCW'06), New York: ACM Press, 29-38 [PDF 298KB]

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Cummings M. L. (2004) The need for command and control instant message adaptive interfaces: Lessons learned from Tactical Tomahawk human-in-the-loop simulations, CyberPsychology & Behavior, 7 (6), 653-661 [PDF 234KB color] [PDF with links 101KB] [PDF for printing 162KB]

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